Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Behind the neck wind or do not instead, low part stretchy like worn out of you. Behind the neck wind or coming model wholesale wind this immense three-legged or not, please choose to suit your taste. This type product is basically for air condition has become a real within me wind directly reach when, it when written by the user to use secondary. Structurally fan work, or beside holes to say that whatever how windage is set low hole climb with Oh. Therefore incredibly sultry 뙤 Evil Under The Tiger turn for reference got to look at not much help. No what than are not know better. Then use is just hand fan is much later. Fan size do you think. Japanese uses well judged to buy please contact us. Uses only fit, good product. Storage cold room/~/degrees as being kept for air condition for indoor activities when well used all over the world. (table top electric fan depends not feel that if pig.) And similar price. if a few thousand wonder and index light pro please purchase. (USB-C charge, the neck wind overrunning, body plastic, elastic good)
Shipping is also very fast, price so cheap, Things even without well-arrived. Rechargeable highlight more love. wind century is Third, adjust good, for both stayed the Cold is a terrific. Noise is slightly, or test is so even don't have to separate Problem never .thank you^^
as description. fast shipping.
My mom is very pleased with this product, she’s able to go outside without suffering from the heat
아주 좋습니다. 상품 잘 도착해서 오늘 사용했습니다.
зарядила, работает. 3 уровня вентиляции прикольная игрушка
Holes only on two sides, and shown with three. But if with a bond, or a scarf (scarf) then Super. Thank you so much.
Gives pleasant air up the sides but none in the back. Recharging takes hours to regenerate
Good quality but light air till now but still charging.
Tiene 3 posiciones, en la más alta hace demasiado ruido, por lo demás, envío rápido y precio aceptable.
I received the fan,it's cool,it charges quickly,and its appearance is superb,I like it very much.
It's very windy,it's a nice mini, the important thing is that it looks really good and it looks good too
The fan packaging box is a global version, the packaging is very good, the logistics speed is also fast, the quality is good, it is easy to carry, it is practical, beautiful, the wind size is also OK, it is good and
The fan received, the quality is good, the noise is low, and the appearance is also beautiful
The fan is very well made. After a few days of use, the effect is good. The quality and battery life are good. The noise is very low. I like it. I will patronize if needed.
In summer, this is really convenient, you can take it with you, it's a good choice. Affordable and satisfactory.
The fan is very tightly wrapped, the packaging is very delicate, the color is also beautiful when it is opened, and it is also very light to wear on the neck. There are three gears and the wind speed can be adjusted by yourself.
Perfect! Even if no calicule this year, the product is very unaudible, not heavy and pleasant to use. I recommend to 100%
Delivery to Peter took 14 days. How I waited for this parcel! On the street are killer, unusual for US + 34, and in the sun all 40. Right in the mail I tear the package, I turn on... Happiness! Delight!. works fine, light, beautiful. I ordered the second, for a gift. Thank you!!!
Basic s 시간 over price business card? Won the equally high backs wind Anna Ohm. If you waited oh design fan four old cotton back live shows.