Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Multitool is excellent, all tools with fixation, sharpening is excellent. Delivery is very fast.
Just fire, for this money the best is not found, a quality thing. The knife is sharp, the scissors too. Delivery is not fast, but it's worth it. Take with bits in the kit! I gave my father, now I'll order myself too.
Track worker. Ordering a black Tul, I thought it would be for a bike, as a result, while there was a winter donkey on working pants, it is very suitable! Do not forget, this is not a full tool. What did not like: the overhead bars of the Clippers, did not stand the snack of the bicycle spokes and flew the screws out of the thread, put back on the epoxy. Saw Saw is excellent, even chipboard 16. It was a sharp knife, but it was a slight one. Scissors sharp, 3.5mm rubber chamber, cuts into a full cut freely. Bits did not use, I use the cross, surprisingly there is no breakdown yet. Tula is comfortable, does not press the palm of your hand with bites. All tools are blocked. Absolutely all tools. I did not use it, but for his money he copes perfectly. Partner looking at me, bought a tul for 450 rubles., now I have something to compare with, its Tul baby toy with safe from injury tools., the knife is blunt and short, nothing is so easy to pull out, there are no locks, immediately everything is available and easily removed and removed. This one's for the bike! I recommend it!
Доставка с Москвы за 4 дня. Мультитул неплохой. Цвет (покрытие) матовый, смазка присутствует, в руке лежит удобно. Всё инструменты фиксируются, у некоторых есть небольшой люфт. Нож, в отличие от пилы, одной рукой открывается туго. Биты болтаются, как и у многих мультитулов, так как отвёртка изначально не предусмотрена к адаптеру. Сведение плоскогубцев не идеальное, есть зазор. Раскладывается довольно мягко, плавно, инструменты доставать легко. Заточка ножа отличная, бумагу шинкует, бреет. Чехол не жёсткий, но зато компактный и удобный, для бит не предусмотрен. Вывод: качественный, достойный ультитул за умеренную цену, не сказать, что дёшевый.
Very not even bad, I will not compare it in absentia with the lezerman, but in general it's fine. Nuances: Play the handles in a folded form when working with a saw, knife. That is the part that is further than pliers. There would be a lock, or a guide. Next, the cutting edges of the pliers, they sometimes put on the pads so that they do not get a tooth on the tooth. In my copy of the gaskets was not, because of which the sponges themselves were folded. I drained them on the shleaf circle, making them already 2 times. Next, the lock of small tools, it is, its function performs, but the tools slightly luftyat, but IMHO is nothing, the main thing that did not fold. Well, from the factory everything goes tight, so that one hand the knife and the Saw do not get. The spring of the scissors scrapes, rules easily, nahfield or Dremel. And in general, nothing luftitis. The stops under the liner Loki are made straight very cool, at an angle, I.E. Someone set it up. All liner Loki work clearly, fix the intentions, do not slip the emphasis, rest in the center.
Tul is super. The quality is excellent-not worse than litherman. Delivery 5 days to door by courier!
заказал 24 ноября серебристый. 27 декабря китайская таможня завернула. в тот же день написал продавцу. продавец оперативно предложил отправить с России, но с черными ручками. я согласился. 12 января получил. о качестве отпишусь потом
Excellent multitool, everything works in good condition. The parcel to Astana was 44 days, brought tonight to the door. I'm happy with the purchase and the store, too. I hope it will last me a long time. According to the multitool, I will tell Lufts not yet, there are no flaws and shortcomings, time will show.
Excellent tweezer very good finishes razor sharp clip closure and perfect insurance
The product corresponds to the description. All blades are fixed and just does not fold. Satisfied with the tool as an elephant. Seller recommend, very high quality goods
좋은 상품이다. 다만 마감이 조금 아쉽다~ 톱날을 뺄때 엄지닿는 쪽이 날카로워서 아프다 ㅋㅋ 드라멜로 샌딩하니 괜찮아졌다. 칼,가위 좋은 성능~~ 전체적으로 굿굿!!!
Order received. Delivery is fast, tracked. Packed well, everything is whole, not crumpled. Multitool is heavy, looks good. No backlash, everything is in place. No complaints were identified when examined. Cool. Let's see how it shows itself in work. I'll add a tip. Definitely recommend.
Delivery to Hmao 12 days Quality is not bad But there are questions Very bad holds Holder for bit When opening with one hand snacks It is necessary to finalize Under the bits there is no pocket
The parcel arrived without problems. Packing is OK, without any damage. The multitool itself makes a clear impression. No Lufts. Metal is strong. Sharpening is great. In general, its money costs))
Отличное качество!!! Без лишних люфтов, все насадки на месте, всё выдвигается и надежно фиксируется. Очень доволен. Заказал еще один в подарок.
Description exact, came the parcel 9 days before Volgograd, brought the courier. The assembly is good, all tools are fixed, oiled with oil, a cover and a set of bits to the kit.
Quality is impeccable. The fastest delivery in my life, brought a day after the order, by courier home.
The best multitool of its kind, compare with it only lezerman and then not everyone))) I advise everyone to advise a bomb tool, I advise everyone. Seller Many thanks, ordered 19.12, arrived 24.12
заказывал 21.01, пришло 25.03, привез курьер яндекс.го. первые впечатления: увесистый, непривычно, до этого в пользовании были модели легче, но и качество "пластмасса". этот внушает доверие. все показалось довольно добротным, замки на инструменте, рядность зубов пилы, стропорез. но есть небольшие недочеты: бита намагничена, но держится ненадежно, при взмахе улетит, шило толстое и заточка у него, как и у консервной открывашки (по сравнению с теми же инструментами в викториноксе) требуют доработки. в любом случае вещь годная, однозначно кинуть в ваше средство передвижения или на полку для быстрого доступа инструмента дома.
Multitool liked, in the hands lies well. Of the shortcomings-hanging bit holder (it is necessary to put a spacer 0,5mm), the sharpening of the knife-set the angle in one direction, well, the size of of IS
Quality and functionality at such a price just struck. Thats cool! There is something to compare with. Sample for comparison in the photo below. The test is at least no worse. Obvious advantages: replaceable sponges and large scissors (like surge). A feature that is not yet clear how to show up in the future: spring-loaded passages. Nothing luftitis and does not eat, all tools are extracted without tension. I didn't. Delivered by courier to the door. The deadline is less than a week.
Excellent multitool! The photo looks angular, but I was pleasantly surprised by the smoothness and streamlined lines-almost no sharp corners, everything is rounded. Metal is matte, pleasant to the touch and do not remain prints. Most of all, I was surprised by the presence of a lock on each "snap". On the knife, a file, a foot-liner-lock, on small fittings-the upper clamping retainer. Everything is strong, reliable, not luftitis, does not hang out. Knife and scissors cut out of the box. A little hanging holder for the bit, but does not fall down. In the case there is no place for a bit set, with it closes at the very tip of the valve. I recommend this multitool. If there have been doubts before, then now no!
Rather Very satisfied for the price is good! Well finished, reasonable functional games, metal of correct quality except for the tips. Received in 5 days!!!!!
Made qualitatively. Oiled. Of the shortcomings-the bit holder is hanging and it is difficult to fit into the cover with bits. There are no other flaws mentioned in the reviews in my case. Bits.
Not compare with my old (Ganzo), just fire Lufts no, single-handed opening, on all locks, pliers are spring-loaded, take it will not regret.
Quality is not bad. All in oil. You can cut bread and sausage with a knife, I met multitool knife with a mesinets. The cover sucks. But you can do it. Why don't you come up with a broom feeder? In general, a cool cartoon. I recommend both the product and the store.
Good quality for the price. Looks like hardened steel. Something very positive: all functions have insurance so that they cannot be closed while they are used, it brings a lot of security to the user. Highly recommended.
Заказ пришёл за 6 дней. Всё точно как в описании, готов к работе, заточка на всём нормальная. Все выдвижные предметы с фиксацией. Покупкой доволен. До этого был Ganzo 105,не выдержал жёстких условий, развалился. Продавца рекомендую, чётко сработал, Молодец!
Dobr is budgetary multitle. Vsychki functions work. Smitten, che si deserved a price. Брза delivery 22 days to блгария. Preporchvam.
Multitool bomb! The store does not shake that hold, they do not fall under their own weight.