Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The power bank is very light and easy to carry when going out very durable and has a strong battery life
Внешний аккумулятор очень легкий и легко носить с собой, когда выход очень прочный и имеет сильный Срок службы батареи
Full capacity fast charging small and exquisite easy to carry
The power bank has a very high face value and you have to give full marks for the appearance design.
Very awesome mini electric treasure.It small and elegant it easy to carry and it has electricity from morning to night.
Очень удивительное мини-электрическое сокровище. Он маленький и элегантный, его легко носить с собой, и он имеет электричество с утра до ночи.
I received the power bank the workmanship is very good the surface feels very smooth and delicate and the charging speed is very fast.
The baby has received it.It took a while to evaluate.The quality is very good and the appearance is noble.
I did a test and it can be used to charge my iPad 3 times.
Я получил внешний аккумулятор, качество изготовления очень хорошее, поверхность на ощупь очень гладкая и тонкая, скорость зарядки очень быстрая.
Я сделал тест, и его можно использовать для зарядки моего iPad 3 раза.
I loved this charger I did three completely charge on my iPhone 11 and it still available to charge something else.Charge so fast and the battery is so durable also you can charge 3 cellphones at the same time.Excellent to travel or just keeping in your bag just in case your cellphone battery gone.
Мне понравилось это зарядное устройство, я полностью зарядил его на своем iPhone 11, и оно все еще доступно для зарядки чего-то другого. Заряжайте так быстро, и аккумулятор настолько прочный, что вы можете одновременно заряжать 3 мобильных телефона. Отлично подходит для путешествий или просто для хранения в сумке на случай, если аккумулятор вашего телефона исчезнет.
excellent. no try yet
Отлично. Еще не пробовал