Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
muito obrigado vendedor chegou muito rapido e muito bem embalado ,eu gostei ,eu recomendo
looks and works good. everything works fine and hes kinda noisy in my opinion but not too bad. size is also kinda small but its enough for most people
Second time we order from this store. Nothing to say, everything works perfectly and with the remote is a real plus. I recommend!!!
As in the picture, the instruction is not Russian, it works, but I can not understand the modes
Perfect, I 've put it all day and it's fantastic. Just like the ad.
good packaging, nice design, powerful work. I liked that it's possible to choose type of the plug . thank you
Wonderful thank you
Highly highly recommending this product!!!
love it
Loved, came fast and well packed. Thank you
The item work very good, the delivery was fast and the package was wrapped well. Thank you very much!!
Her love :)
The product arrived within a week with delivery to the place I chose in advance. It shows a professional and good place. The product itself came intact even though the box itself came crushed. Tested and works well. There is a remote that came with the battery. Works great. Tested for half a day. Currently working great. Thank you. highly recommend.
Work really well and comes very fast!! Very satisfied with store’s respond as well. Thank u seller
Super fast shipping! I asked for it on September 9th and it came to me today the 13th. It came in nicely packed, matches the description. It barely makes noise. It weighs nothing and looks nice. The lights are different colors! You can put a color or let it change.
Fast shipping. It's packed well ככה arriving complete. Works great really. Is not best silent, but non-class שמפריעה. Product top recommend very
סופר מהיר (הזמנתי ב3.10) הגיע ב12.10 , נראה טוב קל לשימוש , והריח חזק
Very top
Design is pretty seemed
Perfect
Very good, proven smoothly. As the description says. The essence I have is very noticeable the smell. He doesn't waste much water. I put 450 ml for 4 hes and it's not down much.
Коробка
Great product very effective and puts out a lot of mist
excelente! muito bem embalado e muito bonito
Veio muito rápido! super bem protegido!
Very good product. Delivery is very fast. I highly recommend this store
It's quiet, very comfortable because you have command.
Good humidifier) I liked everything, cool packed, quickly came, not a single jamb. Advise)
Just like the description. The only thing that lasts very little, I guess it will be because of the kind of essential oil I use.
Ordered 11.11 in SPB took 27.11. Normas fall. Everything works.
التوصيل يستغرق شهر كامل يعتبر بطيء جداً تم الطلب في 26/6/2021 والاستلام في 27/7/2021
All today as you need :) Shipment has come very soon!
The box came crumpled, the diffuser is in good condition, it works. The parcel arrived on time.
very fast delivery, nice product and received without any damage. thanks
Delight! It came quickly. The size is not big. Works a little with sound, about like air conditioning. The illumination is amazing. I really liked everything. I hope it will work for a long time, took as a gift.
Nice workmanship, nice material, very fast delivery
It arrived smoothly and nicely packed. I recommend the store and very good communication with the store.
Super, very satisfied, thanks for the quality goods!
I have the package received today, perfectly packed and best quickly!