Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
Ordered on August 27, in Krasnodar the departure arrived on September 2, plus the store sent the goods almost immediately. Long did not dare to order, but in vain. The mop is excellent, flexible, long, very comfortable.
Very comfortable brush. The handle is long, you can push for any length. The brush is replaceable. It is easy to clean, if you wash it quickly dries, the shape does not lose.
Products conform to the photos, I already ordered from this store and I am always delighted. I will not hesitate to order again.
Удобная щетка для пыли с телескопической ручкой. Наверное, многим знаком такой тип щетки – удобно убирать пыль и другие виды загрязнений с различных поверхностей + удобная телескопическая ручка, которую можно выдвинуть до 2,5м. Сама щетка хорошо гнется, так что удобно собирать пыль с высоких шкафов. Также удобно использовать для пола, уборки под мебелью – не нужно нагибаться, просто загнуть щетку и провести например под шкафом. По данной ссылке можно выбрать щетку как с 1 насадкой, так и целый набор с несколькими насадками различных форм и из разных материалов, подходящих для разных поверхностей. Из данного магазина у меня уже есть магнитная щетка для мытья стекол, очень удобно!
Super brush, for a long time I was looking for this, the handle is metal telescopic, plus a spare nozzle, it is very convenient to remove dust in hard-to-reach places places places
Все супер. Длина ручки регулируется. Упаковка хорошая. Ворс длинный, мягкий. Есть крючок для подвешивания. После стирки ворс не деформировался. Рекомендую к покупке.
Brush for cleaning. For a long time I wanted this. It easily helps to remove dust and debris under the sofa and furniture. The stick is very long. The length can be customized. In assembled form, it is compact. Another stick can be untwisted and put everything in the closet. The cloth is removed. Well pressed, and most importantly it collects garbage very well. Trjapchek in the set two. I am happy with the purchase and advise The goods went two weeks. Tracked.
Delivery to the heel 5 days The length of the brush is 43 cm, flexible and perfectly bends. The material is microfiber, it collects dust well, it is easy to clean and dries quickly (an additional nozzle is included in the kit). The handle is metal, retractable 2.5 meters. The design is stable, reliable, the brush will reach up to the most difficult places in disassembled form takes up little space brush suitable for cleaning high cabinets, but it is not difficult to use to and also perfectly goes under a low sofa and bed.
Delivered very quickly to the house. The product corresponds to the description and photo.
Good mop for your money. I bought blogger reviews. Came quickly-Courier. In the cleaning is comfortable: bends and folds to sufficient length. In general, a worthy purchase
Just as described, thanks store
Set: crevice brush, this is a brush and a replaceable cloth for her. The length of the nozzle is 43 cm. The parcel was brought by a courier. It's going easily, just twist the nozzle on the pole. A cloth made of microfiber, a metal pole and unfolds as much as 2,5 meters, so that dust can be defeated everywhere, even in the most difficult to reach places)). The brush folds, easily collects dust and easily washes, dries microfiber very quickly. The design is reliable, not luftitis. The store has other cool nozzles to choose from. Thing for cleaning fire, I recommend!)
OK
I took it for a gift, it came very quickly, packed well, at home the thing is necessary. Recommend
Great as in the picture. I had a doubt but finally the product is top. It arrived very quickly, the store answers all questions and especially super super well packaged. I recommend this seller to 100% !!!!
A good brush from dust and web on the cottage is what you need. Spiders the whole house was plucked)) bought, so that the handle is extended, lengthened. Strong handle is convenient. Thank you
Product arrived very quickly and very well packaged. Perfect for cleaning in height. Cloth of good quality and catches the dust very well. The product is very easy to store and the metal bar is resistant. I recommend the product and as well as the store for these advice. As more ++++++++
I love it, I don't give it 10 stars because it's not possible, but I 'd give it to you. It fulfills its function perfectly, I 've tried it under a closet and they 've come out furry like they 've been there longer than I have because the gap is so thin it's impossible to fit a broom or vacuum. The handle is super long (I didn't expect it so long) and it brings a replacement, so great.
Щётка идёт в комплекте со сменной тряпкой, вы можете выбрать другую комплектацию. Ручка телескопическая, очень длинная 2,5 метра, металлическая. Тряпка микрофибра. Очень удобная вещь, убираю под мебелью, диваном итд. Не нужно двигать шкафы))
доставка реактивная за три дня, щётка классная,с любой высоты пыль достанет!Продавцу-лучшие рекомендации!