Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
Goods, I liked. On the big cold, no. And for the autumn, wonderful. The goods came in 56 days Kropivnitsky. No store's fault, this is our ukrpotta
Very beautiful material quality, the indicator work normally in mobile screen. My size would be M Because took this G, if had bought m would be more justinha and not sobraria fabric on the hand, and also the same length and G/L was good without leftovers, because have hand skinny, size M would be perfect. Seller note 10. Hope have helped us comments. Thank you Who liked leave a like RS.
Very good, excellent material and the wonderful price.
Arrived well, are relatively good. Size XL is almost size G here…
Everything very fast has Very good looks. Just try them.
The quality is good, for small cold. The size of M is tight on the hand. Palm 22 cm.
Quality is good. Size M perfectly approached me.
Looks good, feels soft and warm, took an S and it fits perfectly, my hands aren't tiny but for a female with an average hand size it fits nicely
The parcel came in two weeks. Quality is good. Some of the threads stick out, but not critical. I'll see how long they'll be worn.
Super item, very fast delivery, like Again
Very good, great, very comfortable, inside is velvet, very soft and warm, bought the size bigger, and was very fair in my hand, recommend to everyone
Fast delivery and good communication with store. Looks good quality. I chose on the dimensional grid, I came up perfectly. I think on a cold autumn, and winter is still ahead, let's see.
I was impressed with the quality of product. Note 10. really is to winter KKK because inside is velvet, very warm, bought thinking it would be lighter inferior to use on the day, but really is for cold days. Arrived after the deadline, but the Mail BR also does not help. Perfect tamamho measures, well packed.
отличные перчатки, быстрая доставка, все отслеживалось
Like the material, but, I have 1, 85 and 110 kg size ordered was a little tight. Nevertheless, the glove has a excellent mobility in close and the material is very soft and warm. For fly bike bike will be very good grip. Recommend. Will buy one size bigger and will give my daughter with this here. Thank you store by quality material!
Came in two weeks. took in Pyaterochka. Quality and store is completely satisfied! Gloves to-10 ".
перчатки качественные, точно не зимние, весна - осень. Покупкой доволен, спасибо продавцу!
Перчатки приятные на телефон мой нереагируют зимой в мороз проверим
For rural areas will go
Orders shipped before are still not arrive bike rear light don't you 've shipped propio
Товар соответствует описанию. Немного большеват по размеру. Зимой попробую, отпишусь. Продавца рекомендую.
Very good and comfortable gloves. So that completely cold weather did not try but in + 6 comfortable, I think and in a small minus will be the same. Pretty high quality made. The sensor is very good if you can apply and type the text) there are locks to connect them and they were together, it is convenient. Recommend
excelente, ótima qualidade, recomendo grande vendedor, chegou muito rápido muito bem embalado
Top! Muito satisfeito com a qualidade. É um pouquinho apertada, coisa pouca. Tenho 1,78m e peso 90 kg.
Shipping fast. I did not communicate with the store. The dimensional grid corresponds. The girth of the palm is 21 cm, the middle finger is 9 cm, the size chose XL. As will be in operation, let's see.
Super quality and warm
Size M, ideal for those with thin hand glove, easy to put and take, the length fingers filled completely, without gaps, for whoever fingers loose piece one size bigger, palm size ideal, comfortable. Arrived in less than 30 days. Works with cell without problems. Good quality material, can purchase that is good!
Compliant order. Good quality. Satisfied Excellent store
Good quality, excellent. I did not rub it in the cold. Rosemir M kind pidishov on the House 19 cm. To Kieva delivery to the city of the city at the same package with InChI suede suede on the call of New York.
Very good recommend well tailored and firm My hand is normal size average bought m was snug