Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is very fast. The store sent the parcel the next day. Track tracked. Dissolves quickly, today I will fill, if possible, I will complement the review. Thank you, I will continue to order here...
Пришло 52 штуки, проверил всё растворяется в течении минут 7. водичка становится пенной . Как моет не пробовал .
Dovgo ale trohas all OK
The parcel came quickly, less than 3 weeks. The tablets themselves are very small and it is not clear how much water to breed. I haven't tried it yet. There's a minus temperature at night.
пахнет слабо. чем-то напоминает запах растворимой газировки из 90-х) Про моющие качества пока ничего сказать не могу. таблетка растворчется за 4 минвты.
Each tablet is in individual packaging, which pleases, given their hygroscopicity. Soluble easily with hissing. The smell is not nasty. No excess foam. Naturally, this is a summer solution. For winter is not good, but the summer is in full swing.
Everything came on time. I will check the quality when it is
Товар пришёл в Московскую область за 3 дня. Получал в Пятёрочке по коду смс. Всё хорошо было упаковано. Каждая таблетка упакована отдельно в надутый мешочек. В этот заказ продавец мне положил на 8 штук больше, за что большое спасибо. Жидкость получается без запаха, голубого цвета, разводов не оставляет. Растворяется быстро, завтра буду заливать, при возможности дополню отзыв. Таблетки эти мне хватит на долго. Одна таблетка на 4 литра воды. Продавец очень честный и порядочны человек. Товар продавца рекомендую!!!
received in 3 months to Romania.
Item very well wrapped and shipped quickly.
The parcel was long, the path is not tracked. But came at the deadline. The number of tablets is the same. Packed perfectly-like a phone. We still have March-I haven't tried how it works. It's a little early.
15 days Perm Territory, track tracked. The process of preparation in the photo, 4 liters of water and one tablet. Divorce does not leave, the smell is neutral, dirt washes off on Hurray. Recommend.
It's good
Fast delivery, thank you to the store, the tablets are small but if I understand a tablet is to dissolve in 4 liters of water, so I'm quiet for a while... I have not used yet but given the comments of other buyers it looks good.
Very quickly delivered to Postamat. (I prefer to use such delivery, unlike the Russian Post, the goods are not lost and comes in 2-3 weeks). Each tablet is packed individually. Instead of 50 PCs It turned out to be 53, probably fasuty by weight.
Haven't tried it yet.
Fast delivery 3 weeks to Israel recommend store and store Thank you for the gift husband satisfied thanks for the gift ordered 50 PCs came 52 PCs all came with one parcel
does the job for a tenth of what a Gallon of washer fluid cost
Everything is received, the number is the same, I will check in the summer.
Delivery fast 24 days to Minsk, packed very well, each tablet in a separate bag of foil is filled in a plastic bag, wrapped in a plastic bag. put 55, the tablet dissolves in about 30 seconds, without any smell. The store and I recommend it.
Delivery is very fast, but not yet tried in Action
Zapadloua in Kiev came less than 2 weeks-quickly! Packed was excellent-and in 2 layers of navel + package, + each tablet packed separately, respect to the store!!! Dissolves in cold water in about 5 liters about 13 minutes, the smell of a nasty No, slightly smells soluble aspirin-barely audible! The color is blue in the end. Took 50 PCs, and came 55 PCs. .. the bonus is pleasant from the seller... for which he respect! Washes perfectly, when you spray, foam, wipers do not squeak on the frontal! The price of the question on piece, I.E. 1 PCs ~ 4,00 GRN/5 liters water!!!!! I recommend this product and seller!!! I will take more, definitely! All fast and necessary purchases! Take care of yourself dear!!!
got my full order packaged very well and it works! will shop again.
I ordered 50 pieces and got 64 pieces! Wonderful! For 4 liters wrzuciłem 2 tablets. Feel delicate pleasant fragrance. A little better could be glass but no tragedy
Everything came quickly, packed well. Ordered 50 tablets per sample, the store put 3 tablets more. Recommend!
Ordered 100 pack When unpacking, counted 2 times. Turned out to be 104 PCs. Nice bonus from the store. Thank you)
I have not seen a difference unfortunately
Very שימושיי and practical
In Krasnodar for three nededi, tracked. Came in shiny packages, each tablet separately. I'll try.
Mega fast delivery, came faster than with Timol!!! The package was 53 PCs. To the store 5 + I recommend!