Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The charger came quite quickly, connected as in the instruction, charges.
Fully corresponds to the description, works, I will test, I will complement the review.
Заказал 1.03. ,пришло смс о прибытии 6.03 . в ближайшей пятерочке от дома.Включил ,работает. . Выбрал этот из за положительных отзывах . Как использовать есть много видео в ютубе.Это все плюсы .В остальном время покажет .Продавцу спасибо.5звезд поставил
Very fast. Depending on the type you indicate uses a suitable charge (Moto, 12V and 1.5a). I haven't tried the repair thing.
The product was received for 5 days by courier, I have not checked yet, I will check it, the goods and the store are satisfied with the 5 +
The charger came in a package, in working order. Delivery fast!
Thank you so much! The goods have not yet been checked his work!
Delivery from Russia, according to the time standard from Moscow to Irkutsk. The parcel came without damage. The box is packed in a simple navel. Caca battery managed to charge completely, up to 13,8 V only in recovery mode. In other modes charges up to 12,8 v. Works quietly, in the process of charging is not heated. Control is simple and convenient. Its money is definitely worth it. I'm happy with the purchase.
It came in three days to Moscow. While without charging the battery included and it charges the air... Only in the mode, the motorcycle turns off, but on the crocodes remains voltage.
The device is chic. I advise the store. The box really came crumpled, but it's Russia's mail...
5 days to Romania, from Germany, it was so fast! product is good quality!
გამარჯობათ 2თვე დასჭირდა ჩამოსვლას მე გამოვიწერე Honda fit 1.3 ძრავისთვის ადვილად შეუძლია აამუშაოს მანქანა და რაც ყველაზე კარგია შეგიძლიათ თვითონ ეს აპარატი დატენოთ და ისე დაქოქოთ თქვენი მანქანა ამ აპარატის საშუალებით რეკომენდაციას ვუწევ ნამდვილად კარგი საშვალებაა და ეს ანაბეჭდის სენსორიც კარგად მუშაობს მადლობა ამ კომპანიას.
It came quickly, there are no instructions for Russian, I will look at everything qualitatively I will check the feedback later. Seller recommend.
The first my order.)) with the store did not communicate, his messages were. Focused on choosing reviews. The device connected, works and corresponds to the description, the seller, sent in a couple of days. The box is significantly crumpled, but the goods did not suffer externally. In principle, I'm happy. The only thing that does not seem to work is the accelerated delivery, as stated. Quickly I understand it's within two weeks. Although I'm new and maybe so all the parcels go really?. Or does it depend on the transport companies with which the seller works?, I don't know. At me the delivery took from the moment of sending exactly 40 days to the Krasnoyarsk territory. The parcel was delivered by the courier of the company DPD, oddly enough, my painting is neither where did not need it?, is the goods I inspected and received? The parcel was tracked well only at the first stages, after were not always and not quite clear movements and messages, what is delivered, and where exactly is not always indicated. But the main thing has come!!!). you can say, thank you!!! All of them.
The device works but the carobka and the apprat itself with damage to the wound vanyuchaya are loaded with legs
Charger class!!! Delivery faster does not happen 2 days to 5 post. Everything works fine. Thank you to the store for the fast delivery. Maybe someone needs a pass?
Wszystko w porządku. Działa. Szybka wysyłka z Polskiego magazynu. Polecam.
Il pacco mi è arrivato oggi dopo circa 1 mese e mezzo. Il prodotto rispecchia pienamente la descrizione, ho provato ad accenderlo per vedere se ci fossero problemi di display o tasti e sembra tutto funzionare alla grande, sarà fondamentale la prova sul campo. Con enorme stupore sul libretto delle istruzioni c’è anche la lingua italiana. Se riesce a fare anche quello per cui viene descritto allora mi riterrò estremamente soddisfatto. Venditore corretto e professionale.
Towar zgodny z zamówieniem , szybka dostawa ! polecam produkt oraz Sprzedawcę :)
Заказ пришёл очень быстро! В Брянск за четыре дня. Зарядное устройство работает. Протестирую позже дополню. Продавцу огромное спасибо! За быструю отправку заказа и за честность. Вот только небольшой минус это посылка не отслеживалась. А так все супер.