Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
Товар затерялся в дороге, деньги вернули (((
Tracks are not tracked this is very bad!!! need to establish logistics!!! the parcel went more than the specified time, but thanks for finally it! Until tried on the car color, later I will add a review! and so in appearance like everything is normal shelf life until November 2022!
It was too long.
Here and a brush and pencil class
They give the beans but in the end nothing to do with my color, so I'll buy other aata dar colors with my car's.
Thank you very much to the store the goods received! Packing and pencil are whole, not damaged! Got the same color as ordered. Ordered 10.10.20 goods arrived at the place of receipt 01.12.20! Tracking the goods was limited by the seller, but it did not prevent any! I still did not test on the car, I will check the feedback! I recommend this seller.
Delivery is long, but everything came whole, I can check if the color is the same only in summer, I recommend the store sends quickly, the Mail as always brakes.
All is well.
Goods didn't come
It's been a month.
Very good item I recommend and the color almost exact. And fast shipping.
Nitropaint in the tube. Tube not full
It's a 88-day trimano. Duge Dovga delivery. The track won't run. Poki shcho did not break through at vicorestanie.
Pf-05 Pearl White small reddish shade. Tip iron.
Доставка до Минска более 40 дней.
Arrived in very good condition and very fast
Very good
We'll check in the summer.
item as described.. it took 2 months to deliver
Delivery in designated time, packed well. I took for "wet asphalt" but I still did not check on the car. I recommend to everyone for order from this store.
The parcel received, thank you to the store.
Excellent corrector for auto
The item arrived safely, did not try yet. thank you.
Everything is fine, only for almost two months.
Delivery two months in Kazan. in the rest it seems to correspond.
It's hard for the color to match. But the product is fine
All right, the product same as the description. Highly recommended!
I chose the color according to the reviews, it came what I wanted. But the tube is very small on small scratches, a tube and a spout like a putty.
The parcel did not come, the money was returned. Ordered again, I think it will be lucky with delivery and with color.
Delivery more than a month, the product description corresponds, I take not the first such a pencil plan, somewhere to blow a very good thing
The order did not arrive, the money was returned.
This time it is the exact color of the car, the first one I asked for didn't look far away. It was in the trash.
The order came as in the description. Tracked to Ukraine, then ukrmail decided to score on the number and then we just waited a month, then we went to look, first thing to the post office and about the miracle, our parcel there. The number is as expected on the parcel, to the package zero pritensiy.
The goods have not received
Ordered 12.11.20 a received an order in Moscow 12.01.21. Exactly 2 months, usually such things come faster... Until I tried, I'll wait for warm weather...
Delivery to Kiev 2 months. Put it in the mailbox. The order was not tracked.
<2en> thank you for your labor health
super
Excellent.
good
Product well received and well packaged just haven't yet try it
Little quantity
Gavno full never order here Nothing!
Bueno
Color is OK similar
Looks color ideal for my car. Thank you
The goods went to Ukraine in 3 weeks. C Veta as ordered. It's bad that the track is not tracked.
Delivery almost a month, all as in the description, put in the mailbox until I tried not to look at what shade. Thank you very much
Each packed in a sealed thermal film and a bag. The shelf life is indicated for more than 1.5 years ahead. Balonchik m 'Lamb, like a stationery corrector
Delivery to Moscow 30 days, in color hit, after washing I will check in the case,