Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mycargoodies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mycargoodies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
So far, there are no problems.
До сих пор проблем нет.
Practical, the power bank is very practical, and it is faster to charge the phone.
Практичный, внешний аккумулятор очень практичный, и он быстрее заряжает телефон.
This thing is great when charging your phone on the go. It only takes a few hours to charge my phone and I only need to charge the battery once or twice a week. It can maintain a strong charge for a long time. I like it.
After purchasing this product it makes my life easier without worrying about the shortened battery life of the phone.
Definitely good value for money. I bought this before I went on a road trip because I knew that I would use my phone a lot and it charged my iPhone X about 6 to 7 times. I am absolutely shocked by the performance of this product especially its price is so cheap but it is so good value for money
Эта вещь отлично подходит для зарядки вашего телефона на ходу. Для зарядки телефона требуется всего несколько часов, и мне нужно только заряжать аккумулятор один или два раза в неделю. Он может поддерживать высокую зарядку в течение длительного времени. Мне нравится.
Большой маленький внешний аккумулятор, я зарядил iPad один раз и iPhone plus два раза, и все еще есть мощность. Он не слишком тяжелый и достаточно тонкий, поэтому его можно положить в карман или сумочку...
Определенно хорошее соотношение цены и качества. Я купил это, прежде чем отправиться в путешествие, потому что я знаю, что буду использовать мой телефон много, и Он зарядил мой iPhone X примерно 6-7 раз. Я абсолютно шокирован производительностью этого продукта, особенно его цена настолько дешевая, но это так хорошее соотношение цены и качества
These battery packs are the best battery packs we have found so far.They charge faster than I expected.
This unit is exactly what I want.It is about the same size as my Samsung phone and can be charged several times.
This portable charger is great.You would hope you bought two
I bought this for traveling.Due to capacity it takes a while to charge but it can charge my iPhone X several times.
As the work schedule is very tight I always have a lot of messages to reply.The whole purpose of buying a portable charger is to charge your phone when your phone is about to run out when you are in an area without a charging port or when you don’t have a charger with you.This product does just that.It can easily charge my phone and it can last a long time.This helps me ensure that the battery does not run out especially when I really need it.
Эти аккумуляторные батареи-лучшие аккумуляторные блоки, которые мы нашли до сих пор. Они заряжаются быстрее, чем я ожидал.
Это именно то, что я хочу. Это примерно такой же размер, как у моего телефона Samsung, и его можно заряжать несколько раз.
Это портативное зарядное устройство отлично. Вы бы хотели, чтобы вы купили два
Я купил это для путешествий. Из-за емкости он занимает некоторое время для зарядки, но он может зарядить мой iPhone X несколько раз.
Так как график работы очень плотный, у меня всегда есть много сообщений, чтобы ответить. Вся цель покупки портативного зарядного устройства заключается в зарядке вашего телефона, когда ваш телефон близок к запуску, когда вы находитесь в зоне без Порт для зарядки или если у вас нет зарядного устройства. Этот продукт делает только это. Он может легко зарядить мой телефон и прослужит долго. Это помогает мне убедиться, что аккумулятор не разрядится, особенно когда мне действительно нужно Это.